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Wysłany: Czw 10:22, 12 Gru 2013 Temat postu: Starbucks discontinues its Duetto Visa card progra |
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Starbucks discontinues its Duetto Visa card program after 7 years
I am saddened and disappointed at this decision by Starbucks, but not surprised. I was a heavy, heavy user of the Duetto card for one reason and one reason only. If you set up an automatic reload from the Duetto credit card to your Starbucks card, you got a 3% Duetto dollars reward each month. If you reloaded your Starbucks card any other way and on credit card purchases, you only got 1% Duetto dollars.
With the recent changes to the Starbucks card, it is clear that Starbucks considers that it has already "captured" its loyal customers who passionate, committed brand advocates and will continue to come to the stores no matter what rewards are offered. And I think it was still good advertising to have that Starbucks logo on the card. I am asked by cashiers at least once a week about the card. Most love the idea of having a Starbucks credit card.
I don even think the program costs them anything, the benefits come mostly out of the shared visa fees. So I really don see the point why they are alienating their most loyal customers once more. I use up my balance, stop the auto reload and discard my card. Thank you Starbucks. It help me to spend much less.
A customer actually came into my store last week all excited because he just received his new Duetto card in the mail. He was quite upset when we told him they were being discontinued. Not our fault (or corporates), and it seemed like Chase really dropped the ball by continuing to enroll new members even after they knew the card was going away in a month time.
Still,[url=http://nikefreetilbud.hcslnet.com]nike free tilbud[/url], I not sad to see it go. I won miss having the following conversation almost once a week:
"Would you like me to run this on the Starbucks side or the Visa side?"
This is the second time i had a credit card rewards program cancelled on me. I with RBC and in lieu of the Starbucks card, they are offering me an RCB rewards Visa. It takes THOUSANDS of points to get anything worthwhile and 1 point for every $2 spent. WTF.
My plan: let the rewards balance come to me in the mail, take the bonus RBC rewards they offering, cash that in for $25 at starbucks then put the new card away and never use it.
Shopper Drug mart did the same thing to me a few years back. The bank replaced that with a dividends card, which is what I be going back to from now on. RBC loses my business as of this month.
I wonder what the real reason is that Starbucks isn partnering up with RBC and Chase banks any longer? Is it Starbucks or is it Visa wanting to end the partnership?
I already have/had the RBC Rewards Gold card, so I don think they send me another, which means I won even benefit from the $25 worth of points!
(The benefit to the RBC Rewards Gold card that other cards don offer is car rental protection. It has purchase protection as well, but I think that might have been with the Duetto Visa as well?)
I didn us my Duetto card much. That now evedent.
What a crappy way for people to do business.
I liked my Duetto card, it was my first ever visa. Now to heck with it all. I going back to cash. Much easier to keep track, above all less tempting to spend!!
I went throught he same thing. RBC didn tell me much about what or why the Duetto card was going, but they sure wanted to tell me what they had to offer instead. The bank really did a sales pitch for thier visa
It not the first time latley either.
I had trouble with the RBC new microchip debit card. Had to be changed twice in one month. The last time I was shocked as I walked in. As thier was a double line up out the door with people who had to change thier chipped debit cards.
By the time I go to the counter the teller sais she was tired. I said excuse me? She said do you know how many pamphlets I given out,and how many times I talked about this visa.
Then she went into her sails pitch again with me. "Would I like to get a visa,thier more secure than a debit card."
I was flabbergasted to say the least!! What was going on, was I called in to the bank not to renew my debit card but because the bank is despeate to "push" thier credit cards on us all?
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Wysłany: Czw 16:30, 12 Gru 2013 Temat postu: |
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